Return & Refund
Policy

Return eligibility may depend on the product purchased, its condition, order status and the applicable WellnessCarts.com policy.

Products submitted for return may need to meet applicable condition requirements. Customers should keep the product, packaging and relevant order information available until the return request has been reviewed.

Certain products may have return restrictions because of their nature, packaging, hygiene considerations, condition or applicable requirements.

Please contact our support team if you are unsure whether a product may be eligible for return.

If you receive a product that appears damaged, incorrect or incomplete, please contact WellnessCarts.com customer support with your order details and relevant information so our team can review the issue.

Where appropriate, customers may be asked to provide photographs or other information to help us understand the issue.

Approved refunds are handled according to the applicable refund policy and the circumstances of the order.

The availability and method of a refund may depend on the original purchase and applicable payment process.

Any return shipping or related costs may depend on the reason for the return and the applicable policy.

Product exchanges, where available, are subject to the applicable WellnessCarts.com policy, product availability and order circumstances.

Cancellation requests may depend on the status of the order and applicable policies. If you need to request a cancellation, please contact our support team as soon as possible.

If a refund has been approved but you believe you have not received it, please contact our customer support team with your order information so we can help review the situation.